Which JackpotCity bonus can you claim now, and what conditions apply?
New players have 7 days to claim: deposit matches in Ontario or free spins without wagering requirements in Alberta.

- LicenceAGCO / iGaming OntarioOPIG1236392
- AppAndroid · iOS
- Min. deposit
- C$10
- Support
- 24/7
- Payments
- Interac Online, Visa +3
In Ontario, claim the welcome bonus before making your qualifying deposit. In Alberta, the free spins are credited automatically on selected slot games after each successful qualifying deposit. The deposit needed and the conditions before withdrawal differ between these offers.
Which welcome offer can you claim now?
The current JackpotCity bonus for new players in Ontario is a welcome bonus with deposit matches. Alberta’s welcome offer gives free spins instead. In both provinces, you have 7 days from opening your account to claim.
- Ontario deposit matches
- 1st deposit: 100% match up to C$400.
- 2nd deposit: 100% match up to C$400.
- 3rd deposit: 100% match up to C$400.
- 4th deposit: 100% match up to C$400.
- Alberta free spins
- 1st deposit: 75 free spins on Fruitzy Frenzy Feverenzy MultiChase, minimum deposit C$20.
- 2nd deposit: 100 free spins on Assasin Moon, minimum deposit C$25.
- 3rd deposit: 100 free spins on 12 Masks of Fire Drums, minimum deposit C$25.
- 4th deposit: 125 free spins on Fire and Roses Joker, minimum deposit C$30.
For the broader account and casino overview, see our JackpotCity Canadian casino review.
What do you need to deposit to receive the bonus?
The Ontario welcome bonus requires a minimum deposit of C$10. The banking minimum is also C$10 in Alberta and Ontario, but Alberta’s qualifying welcome-offer deposits are higher, as listed above. Your account balance in either province is held in CAD.
- 1Claim your provincial welcome offer within 7 days of opening your account. In Ontario, do this before making the qualifying deposit.
- 2Make the qualifying deposit for your offer. Check the deposit stage, as Alberta’s minimum changes between stages.
- 3In Ontario, the bonus is credited automatically to the Bonus Account after a successful purchase of 10 currency units or more. In Alberta, the free spins are credited automatically on the selected slot games after each successful qualifying deposit.
For the payment step, follow the guide to depositing at JackpotCity in Canada.
What wagering rules and bonus restrictions apply?
Ontario’s welcome bonus requires 35 times (35x) wagering of the bonus amount before it can move from the Bonus Balance to the Cash Balance. Alberta’s welcome offer has no wagering requirements. A wagering requirement is the amount of qualifying play needed before bonus funds can become cash.
| Condition | What applies | Exception or limit |
|---|---|---|
| Ontario wagering | Wager the bonus amount 35 times (35x) before transferring it to the Cash Balance. | Games contribute at different rates; some do not count. |
| Ontario: 100% contribution | All Slots, Keno & Scratch Card games. | Excludes NetEnt slots & Progressive Jackpots; re-spin slot games count 10%. |
| Ontario: 50% contribution | NetEnt slot games. | These contribute less than the standard slot rate. |
| Ontario: 8% contribution | All table pokers, all roulettes, all video/power pokers, all blackjacks and Casino War. | Excludes All Aces and Jacks or Better video pokers and Classic Blackjack. A separate exclusion term also names Casino War as not counting towards play through. |
| Ontario: 2% contribution | Classic Blackjacks, All Aces video pokers and all Jacks or Better video pokers. | Only this proportion of wagers counts. |
| Ontario: 0% contribution | All baccarats, all craps, Red Dog, Sic Bo and Progressive Jackpots. | Play on these games does not advance wagering. |
| Ontario maximum bet | About C$13 per round and 50c per line. | Applies while a bonus is actively being played through. |
| Ontario withdrawal cap | When a welcome bonus has been granted, withdrawals are limited to 6 times the first deposit amount. | Any remaining balance is forfeited at casino management’s discretion; progressive wins are exempt. |
| Ontario unused bonus | A match offer left unused in the Bonus Balance for two (2) months or longer from the claim date is forfeited. | The period runs from the date of the claim. |
| Alberta winnings | Welcome-offer winnings go to the real account’s cash balance without wagering requirements. | They can be withdrawn at any time, subject to the terms and conditions. |
| Alberta offer combinations | The welcome offer cannot be combined with other offers or promotions. | It must be used separately. |
What checks and payment conditions apply before withdrawal?
In Alberta and Ontario, you must withdraw through the method used to deposit, up to the deposit amount. Bank wire withdrawals are payable only to the name registered on the account. If you deposited by debit or credit card, the registered name must match the cardholder’s name.
JackpotCity may request verification documents at registration or before processing a financial transaction. Identity checks can cause a slight withdrawal delay, and a detailed gameplay review may take place before funds are released. First withdrawals, large withdrawals and changes to payment options may trigger additional security measures.
Withdrawal charges may apply. Depending on the payment option and withdrawal requirements, funds may arrive as one payment or in increments.
Which other promotions offer bonuses or free spins?
The casino birthday bonus is a personalized no deposit bonus in Alberta and Ontario. It is valid for 7 days from your birthday.
The casino loyalty program awards 2500 loyalty points on your first deposit. Subsequent cash wagers earn additional points that can be exchanged for a no deposit bonus.
The daily spins promotion offers 10 free spins per day for a chance to win up to C$1M. You can claim once per day, per customer, on only one registered account per brand within the casino group. The daily spins expire 30 days after the last deposit.
Refer a friend uses a unique referral link. When your friend signs up, deposits C$10 and plays, you receive a C$50 bonus. There is no limit to referrals. These promotions apply in Alberta and Ontario.
How can you set limits or take a break?
In Alberta and Ontario, you can use deposit, loss and session limits, or take a self-assessment test. Temporary exclusion runs from 24 hours to 3 months; permanent exclusion has a minimum of 6 months. Limits restrict spending or session length, while exclusion blocks access for a period. See the guide to JackpotCity’s safer gambling tools for the next step.
Frequently asked questions
How long do I have to claim the welcome offer?
You have 7 days from opening your account to claim the welcome offer in Ontario or Alberta.
What are the wagering requirements and exclusions?
Ontario requires 35x wagering of the welcome bonus, with game contributions ranging from 0% to 100% and a maximum bet of about C$13 per round and 50c per line. Alberta’s welcome-offer winnings have no wagering requirements, but the offer cannot be combined with other promotions.
When is a welcome bonus lost or not credited?
In Ontario, you must claim before making a qualifying deposit, and an unused match offer is forfeited after two (2) months or longer in the Bonus Balance. In Alberta, automatic free-spin crediting follows each successful qualifying deposit.
Which promotion conditions apply in my province?
Ontario’s welcome offer uses deposit matches with wagering and a withdrawal cap. Alberta’s uses free spins on selected games, with no wagering requirements on welcome-offer winnings.
How long is the birthday bonus valid?
The personalized birthday no deposit bonus is valid for 7 days from your birthday in Alberta and Ontario.
Reviewed by Hemant Gothwal
Game Mathematician · Editor
Hemant Gothwal works in game mathematics at ARRISE, powering Pragmatic Play.