How do you claim a JackpotCity bonus, and what do you get?
In Ontario, claim the welcome bonus before depositing; in Alberta, qualifying deposits trigger free spins automatically.
- LicenceAGCO / iGaming OntarioOPIG1236392
- AppAndroid · iOS
- Min. deposit
- C$10
- Support
- 24/7
- Payments
- Interac Online, Visa +3
Choose the offer for your province, then follow its claim or deposit step before you play. In Ontario, the Welcome Bonus must be claimed before the qualifying deposit; in Alberta, Free Spins are credited automatically on selected slot games after each successful qualifying deposit.
How do you claim the welcome offer?
In Ontario, claim the Welcome Bonus offer before making a qualifying deposit. The bonus is credited automatically to the Bonus Account after a successful purchase of 10 currency units or more. All new players have 7 days from the date their account was opened to claim the match bonus offer.
In Alberta, make a qualifying deposit and the Free Spins are credited automatically on selected slot games. All new players have 7 days from the date their account was opened to claim the welcome bonus. For the deposit step, see how to deposit at JackpotCity in Canada.
- 1In Ontario, claim the Welcome Bonus before making a qualifying deposit.
- 2In Ontario, make a successful purchase of 10 currency units or more.
- 3In Alberta, make a qualifying deposit for the automatic Free Spins credit.
- 4Use the offer within 7 days of opening your account.
What does each qualifying deposit give you?
Ontario has four 100% deposit-match offers, while Alberta uses separate free-spin offers tied to particular deposits and games. Compare the JackpotCity bonuses and their conditions before choosing an offer.
- Ontario: 1st deposit: 100% match up to C$400.
- Ontario: 2nd deposit: 100% match up to C$400.
- Ontario: 3rd deposit: 100% match up to C$400.
- Ontario: 4th deposit: 100% match up to C$400.
- Alberta: 1st deposit: 75 Free Spins on Fruitzy Frenzy Feverenzy MultiChase, minimum deposit C$20.
- Alberta: 2nd deposit: 100 Free Spins on Assasin Moon, minimum deposit C$25.
- Alberta: 3rd deposit: 100 Free Spins on 12 Masks of Fire Drums, minimum deposit C$25.
- Alberta: 4th deposit: 125 Free Spins on Fire and Roses Joker, minimum deposit C$30.
What currency does your account use?
Accounts in Alberta and Ontario use CAD. That means the listed deposit thresholds are shown in Canadian dollars, including C$20, C$25 and C$30 for the Alberta free-spin offers and C$10 for the Ontario Welcome Bonus.
Which bonus conditions affect your play and withdrawals?
A wagering requirement is the amount of play needed before bonus funds can move into the cash balance. The Ontario and Alberta offers treat this differently.
| Condition | What applies | Exception or limit |
|---|---|---|
| Ontario play through | The Welcome Bonus amount requires play through of 35 times (35x) before transfer from the Bonus Balance to the Cash Balance. | Wagering on Sic Bo, Craps, Baccarat, Casino War & Red Dog does not count. |
| Ontario game contributions | All Slots excluding NetEnt slots & Progressive Jackpots, Keno & Scratch Card games count 100%; re-spin slot games count 10%. NetEnt slot games count 50%. All table pokers, all roulettes, all video/power pokers excluding All Aces and Jacks or Better video pokers, all blackjacks excluding Classic Blackjack and Casino War count 8%. | Classic Blackjacks, All Aces video pokers and all Jacks or Better video pokers count 2%. All baccarats, all craps, Red Dog, Sic Bo and Progressive Jackpots count 0%. |
| Ontario betting | The maximum bet while a bonus is actively being played through is about C$13 per round and 50c per line. | This applies during active play through. |
| Ontario withdrawals | Where a welcome bonus has been granted, withdrawals are limited to a maximum of 6 times the first deposit amount. | Any remaining balance is forfeited at the discretion of casino management, with progressive wins exempt. |
| Ontario unused bonus | A match offer unused in the Bonus Balance for two (2) months or longer from the date of the claim is forfeited. | The limit applies to the unused match offer. |
| Alberta wagering | There are no wagering requirements: winnings from the welcome bonus offer are credited to the cash balance of the real account and can be withdrawn at any time. | Withdrawals remain subject to the terms and conditions, and the offer may not be used with any other offers or promotions. |
For tools that can help you keep play within your intended limits, see JackpotCity safer gambling tools in Canada.
Frequently asked questions
How long do I have to claim the welcome bonus?
You have 7 days from the date your account was opened. This applies to the Ontario match bonus offer and the Alberta welcome bonus.
When does an unused Ontario match offer expire?
It is forfeited when it remains unused in the Bonus Balance for two (2) months or longer from the date of the claim.
Can I combine the Alberta welcome offer with another promotion?
No. The Alberta welcome offer may not be used in conjunction with any other offers or promotions.
Do progressive wins count towards the Ontario withdrawal cap?
No. Progressive wins are exempt from the maximum withdrawal limit of 6 times the first deposit amount.
What does a qualifying friend referral give the referrer?
The referrer receives a bonus of C$50 when the friend signs up, deposits C$10 and plays. There is no limit to referrals.
Reviewed by Hemant Gothwal
Game Mathematician · Editor
Hemant Gothwal works in game mathematics at ARRISE, powering Pragmatic Play.