How do I log in to JackpotCity or get help?
If your JackpotCity login fails in Ontario, contact live chat or email support, available 24/7.
- LicenceAGCO / iGaming OntarioOPIG1236392
- AppAndroid · iOS
- Min. deposit
- C$10
- Support
- 24/7
- Payments
- Interac Online, Visa +3
You can also contact Ontario support by toll-free telephone. If you want to use your phone for access, JackpotCity has an Android app in Google Play and an iOS app in the App Store.
How to log in to JackpotCity
For mobile access, choose the JackpotCity app from the store for your device: Google Play for Android or the App Store for iOS. In Ontario, the Android app is distributed through Google Play.
- 1Choose the JackpotCity app in Google Play for Android or the App Store for iOS.
- 2If you cannot sign in and you are in Ontario, contact support by live chat, email or toll-free telephone.
The iOS app needs iOS 15.1 or later and is about 45.1 MB. Check your device’s operating system before installing it. See the JackpotCity app guide for more about the mobile options.
What to do if your JackpotCity login fails
In Ontario, take a failed login to support through live chat, email or toll-free telephone. Live chat and email are available 24/7, so you can ask for help through either channel at any time.
For the next step, see how to contact JackpotCity support. The round-the-clock hours apply to live chat and email.
What you can access after signing in
In Alberta and Ontario, the casino offers Slots, Table Games and Live Casino, with at least 1,000 games in its library. Providers include Games Global, OnAir Entertainment and Pragmatic Play.
The live casino selection includes Live Exclusive Roulette, ONE Blackjack and Live Private Blackjack. For a broader look at the casino, visit the Canadian JackpotCity guide.
JackpotCity login questions
Which app can I use to sign in?
JackpotCity has an Android app in Google Play and an iOS app in the App Store.
Who can I contact about recovering access?
In Ontario, contact support by live chat, email or toll-free telephone for help with account access.
Can I ask for login help at night?
Yes. In Ontario, live chat and email support are available 24/7.
What iOS version does the app need?
The iOS app requires iOS 15.1 or later.
How much space does the iOS app take?
The JackpotCity iOS app is about 45.1 MB in the App Store.
Reviewed by Hemant Gothwal
Game Mathematician · Editor
Hemant Gothwal works in game mathematics at ARRISE, powering Pragmatic Play.