JackpotCity Quick start

Can I claim the JackpotCity welcome bonus now?

You can claim deposit matches in Ontario or free spins in Alberta within 7 days of opening your account.

  • LicenceAGCO / iGaming OntarioOPIG1236392
  • AppAndroid · iOS
Min. deposit
C$10
Support
24/7
Payments
Interac Online, Visa +3

In Ontario, choose the Welcome Bonus before your qualifying deposit; in Alberta, make a qualifying deposit for the Welcome Offer and its selected-game Free Spins. Your province determines the deposit stages, playthrough rules and other conditions.


Which welcome offer can you claim?

Ontario currently has Welcome Bonus deposit matches, while Alberta currently has a Welcome Offer made up of Free Spins on selected slot games. The Ontario offer is for new players and must be claimed within 7 days from the date the account was opened. Alberta’s welcome bonus also has a 7-day claim period from account opening.

The minimum age is 19+ in Ontario, 18+ in Alberta and the rest of Canada. Players in Alberta and Ontario hold their JackpotCity balance in CAD. For a wider overview of the Canadian bonus options, see the JackpotCity bonus code and Canadian casino review.


What must you deposit, and how do you claim?

In Ontario, claim the Welcome Bonus before making a qualifying deposit. The bonus is then credited automatically to the Bonus Account after a successful purchase of 10 currency units or more. In Alberta, Free Spins are credited automatically on selected slot games after each successful qualifying deposit.

Before you deposit, check the offer stage shown for your province. The general minimum deposit in Alberta and Ontario is C$10, but Alberta’s four welcome-offer stages have their own minimums. You can use the guide to how to deposit at JackpotCity in Canada for the next banking step.

  1. 1
    Open your JackpotCity account in Ontario or Alberta and check that you meet the age requirement for your province.
  2. 2
    If you are in Ontario, claim Welcome Bonus before making the qualifying deposit. If you are in Alberta, make the qualifying deposit for the selected-game Free Spins.
  3. 3
    Meet the minimum deposit for the relevant stage shown below.
  4. 4
    Check the Bonus Account in Ontario or the selected slot game in Alberta for the applicable credit.
Province and stageWhat appliesException or limit
Ontario: 1st deposit100% match up to C$400.The Welcome Bonus terms, including the minimum deposit of C$10, apply.
Ontario: 2nd deposit100% match up to C$400.The Welcome Bonus terms, including the minimum deposit of C$10, apply.
Ontario: 3rd deposit100% match up to C$400.The Welcome Bonus terms, including the minimum deposit of C$10, apply.
Ontario: 4th deposit100% match up to C$400.The Welcome Bonus terms, including the minimum deposit of C$10, apply.
Alberta: 1st deposit75 Free Spins on Fruitzy Frenzy Feverenzy MultiChase; minimum deposit C$20.Free Spins are credited automatically on selected slot games.
Alberta: 2nd deposit100 Free Spins on Assasin Moon; minimum deposit C$25.Free Spins are credited automatically on selected slot games.
Alberta: 3rd deposit100 Free Spins on 12 Masks of Fire Drums; minimum deposit C$25.Free Spins are credited automatically on selected slot games.
Alberta: 4th deposit125 Free Spins on Fire and Roses Joker; minimum deposit C$30.The offer may not be used with any other offers or promotions.

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How do wagering requirements and game restrictions work?

Alberta’s Welcome Offer has no wagering requirements. Winnings from that welcome bonus are credited to the cash balance of the real account and can be withdrawn at any time, subject to the terms and conditions.

Ontario’s Welcome Bonus requires the bonus amount to be played through 35 times (35x) before it can move from the Bonus Balance to the Cash Balance. Wagering on all games except Sic Bo, Craps, Baccarat, Casino War & Red Dog counts towards the play through requirement.

Game contributions affect how quickly Ontario playthrough is counted. Classic Blackjacks, All Aces video pokers and all Jacks or Better video pokers contribute 2%. All baccarats, all craps, Red Dog, Sic Bo and Progressive Jackpots contribute 0%.

While an Ontario bonus is actively being played through, the maximum bet is about C$13 per round and 50c per line. The terms separately list Casino War as excluded from the games that count towards playthrough and as an 8% game contribution, so check the applicable bonus terms before playing it.


What conditions apply before you withdraw?

Alberta’s no-wagering rule does not remove the general withdrawal checks.

In Alberta and Ontario, funds must be withdrawn with the same method used for depositing, up to the amount of the deposit. Bank-wire withdrawals are payable only to the name used when registering, and a cardholder name must correspond to the registered name. The Casino may request verification documents upon registration or before processing a financial transaction.

Withdrawals may incur charges, experience a slight delay during identity verification, or be held for a detailed gameplay review before funds are released. A first withdrawal, a large withdrawal or a change to payment options may trigger additional security measures.

Depending on the payment option and withdrawal rules or requirements, a withdrawal may appear as one payment or in increments. If you need help with a transaction, contact JackpotCity support.


What limits and breaks can you set?

In Alberta and Ontario, you can set deposit limits, loss limits and session limits. Temporary exclusion is available from 24 hours to 3 months, while permanent exclusion lasts for a minimum of 6 months. A self-assessment test is also available.

These tools cover different types of play control, so choose the one that matches what you want to pause or restrict. See JackpotCity safer gambling tools in Canada for the available options.


Frequently asked questions

How long does the offer run?

New players in Ontario and Alberta have 7 days from the date their account was opened to claim the applicable welcome offer. An Ontario match offer unused in the Bonus Balance for two (2) months or longer from the date of the claim is forfeited.

What are the wagering and the exclusions?

Ontario’s Welcome Bonus has a 35 times (35x) playthrough requirement, and wagering on Sic Bo, Craps, Baccarat, Casino War & Red Dog does not count. Alberta’s Welcome Offer has no wagering requirements, but its winnings remain subject to the terms and conditions.

When is the offer lost or not credited?

In Ontario, claim the Welcome Bonus before making the qualifying deposit; otherwise the claim sequence is not met. The Ontario match is forfeited after two (2) months unused in the Bonus Balance, while Alberta’s offer may not be combined with another offer or promotion.

Which promotion conditions apply in my province?

Ontario has the Welcome Bonus with four 100% matches up to C$400 and a minimum deposit of C$10. Alberta has four Free Spins stages with minimum deposits of C$20, C$25, C$25 and C$30, and the offer cannot be used with other offers or promotions.

Does Alberta’s general minimum deposit qualify for its first welcome-offer stage?

No. Although the general minimum deposit in Alberta is C$10, the first Alberta welcome-offer stage requires a minimum deposit of C$20.

Hemant Gothwal, photo

Reviewed by Hemant Gothwal

Game Mathematician · Editor

Hemant Gothwal works in game mathematics at ARRISE, powering Pragmatic Play.

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